Contact Us

Get in touch with our support team for assistance with Salik services.

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Contact Information

Customer Service

For general inquiries and support:

Phone: +971 4 221 5555

Email: [email protected]

Hours: Sunday-Thursday: 7:30 AM - 6:00 PM

Head Office

Urban Infrastructure Services

P.O. Box 67, Dubai, UAE

Roads and Transport Authority Building

Sheikh Zayed Road, Dubai

Service Centers

Visit our service centers for tag purchases and account management:

Al Rashidiya, Al Qusais, Jebel Ali

Hours: Saturday-Thursday: 8:00 AM - 4:00 PM

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Frequently Asked Questions

How do I check my account balance?

You can check your balance online through our website or mobile app, or by calling our customer service number.

What should I do if my tag is not working?

Contact our support team immediately. You may need to visit a service center for tag inspection or replacement.

How long does it take to receive a new tag?

New tags are typically delivered within 5-7 business days after processing your application.